1. Reply your enquiry within 24 working hours.
2. Experienced staffs answer all your questions in fluent English or Japanese.
3. Customer's own designs are welcome.
4. Exclusive and unique solution can be provided to our customer by our well-trained and professional engineers and staff.
FAQ:
Q1.How About the sample policy?
Most of our samples are free of charge, except for the new cutting mould new logo mould. Customers are only have to pay for the shipping cost by international express like: DHL, TNT, UPS and FedEx.
Q2.What are the shipping methods?
Ocean shipment to the port near from you; Air shipment to the shipment near from your company; Door to door service by international express.
Q3.What about the payment options?
PayPal, Escrow, West Union and other payment as request. T/T(30%deposit, 70% before shipment)
Q4.When can I get the price?
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
Q5.What about the sample time?
If it's our stock sample,we can send it out as we receive the payment today.
If it's designed sample,need 5~7 days to finish it.
Q6.Are you factory or trading company?
We are Wholesale microfiber cleaning cloth manufacturer,cn do OEM any your design.
Q7.How can I control the quality?
We have our own QC to do 100% test.We also accept thrid party inspection.
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